Shipping & In-Store Pickup

Shipping Policy

 

Canada Shipping Rates

Region

Orders under $75

Orders $75–$149

Orders $150+

Ontario, Quebec, Nova Scotia, New Brunswick, PEI, Manitoba, Saskatchewan, Alberta, BC

$20

$15

Free

Newfoundland & Labrador, Nunavut, Northwest Territories, Yukon

$30

$20

$20
  • Free shipping applies on Canadian orders of $150 or more, except in select remote regions
  • Orders ship via Canada Post, Purolator, or UPS with tracking
  • Typically ships within 48 hours
  • Estimated delivery: most within 1 week, remote areas up to 3 weeks
  • Orders not shipped on Sundays, Mondays, or holidays
  • During promotions, free shipping may be paused

United States Shipping

  • Currently on hold until further notice

In-Store Pickup (Shawville)

  • Available at checkout
  • Notification by email or text when ready
  • Typically ready within 1–3 business days
  • Pickup during regular store hours only

Lost or Stolen Packages

  • Jolie Folie is not responsible for lost or stolen packages
  • Carrier insurance maximum is $100; any amount above is the customer’s responsibility
  • Customers must contact the carrier to file claims; all claims are at the carrier’s discretion

 

International Taxes & Duties

  • International orders may be subject to customs fees, duties, or taxes
  • Customers are responsible for all fees upon delivery
  • Free shipping promotions do not cover duties or customs

 

 

Legal & Updates

  • Jolie Folie reserves the right to update policies at any time
  • By placing an order, customers agree to our terms and conditions